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Welcome to Samar Collection Store. We appreciate your support and trust in our products. It is important to us that you understand our commitment to safety and our limitations as a small business. Please take a moment to review the following information regarding our policies.
Return and Refund Policy
Thank you for shopping at Samar Collection Store. We value your satisfaction with our products. Please read our policy on returns and refunds below:
Terms of Return:
You may return your order within 15 days after receiving it. Please contact us immediately within 48 hours of receiving your order via email at contact@samarcollectionstore.com with pictures if the product received was damaged in order to issue a refund or an exchange for you.
State of Return:
Returned items must be unused and in the same condition as received.
Reason for Return:
We accept returns for damaged or incorrect products only. We understand that purchasing candles online can be challenging since you can't smell them in person. We strive to accurately describe each candle's scent on our product pages.
Process for Return:
Process of Refund:
At Samar Collection Store, we cherish your love for candles and prioritize your safety. As a small business, unlike larger entities, we rely on your support. We do not carry liability insurance for our products. This precaution helps us ensure your enjoyment while wishing to prevent any incidents resulting from misuse or negligence.
Assumption of Risk:
Using candles involves inherent risks, including fire hazards and personal injury. By purchasing our candles, you assume all associated risks voluntarily.
Safety Guidelines:
Please follow these burning instructions:
Liability:
As a small business, we rely on your support to keep Samar Collection Store safe from any claims, losses, or damages resulting from the misuse of our candles or failure to follow safety guidelines.
We kindly ask for your careful attention to these guidelines and strongly encourage responsible candle use to avoid incidents. By using our candles responsibly, you help ensure a safe and enjoyable experience for everyone. Thank you for your understanding and support!
Samar Collection Store reserves the right to modify these terms at any time. Any changes will be effective immediately upon posting on our website. If you have any questions about these terms or our products, please contact us at contact@samarcollectionstore.com.
By purchasing our candles, you confirm that you have read and understood to these terms and conditions.
Thank you for choosing Samar Collection Store. We strive to provide you with quality products and excellent customer service.
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